Terms & Conditions

Terms & Conditions

By Aisha

1. Overview

This website is operated by By Aisha. Throughout the site, the terms “we”, “us” and “our” refer to By Aisha.
By visiting our website and/or purchasing from us, you agree to be bound by the following Terms & Conditions.

2. Products & Craftsmanship

By Aisha pieces are handcrafted using carefully selected materials, including sheepskin, suede and leather, depending on the individual design.

Due to the handmade nature of our items:

  • Variations in color, texture, and embroidery are expected
  • No two pieces are identical
  • These variations are not considered defects

3. Orders & Acceptance

  • All orders are subject to availability and acceptance
  • We reserve the right to refuse or cancel any order at our discretion
  • Once an order is placed, you will receive a confirmation email

4. Pricing & Payments

  • All prices are listed in GBP (£) unless otherwise stated
  • We reserve the right to change prices at any time without notice
  • Payment must be completed at checkout using approved payment methods

5. Shipping & Delivery

  • We ship both within the UK and internationally
  • Delivery times may vary depending on location
  • By Aisha is not responsible for delays caused by courier services or customs

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

You may request a return within 14 days of receiving your order, subject to our Returns & Exchanges policy. Items must be returned in their original condition and packaging, unworn, unwashed and with all tags attached. Return postage is the responsibility of the customer, unless the item is faulty or your statutory rights provide otherwise.

Certain personalised or custom-made items may be subject to different cancellation and return rights.

This returns policy does not affect your statutory rights. Please review our Returns & Exchanges page for full details.

7. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of By Aisha and may not be used, copied, or reproduced without permission.

8. Limitation of Liability

By Aisha shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your data and ensuring secure transactions.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: sales@byaisha.co.uk